Alerts Before Fees!
Why don't banks and credit card companies warn you before charging a fee?
It drives me crazy whenever I get an overdraft or late fee from a bank or credit card company. Most of the time, its because of a simple oversight, which could've been avoided if they had the courtesy of sending me an alert BEFORE they assess the fee.
This would be super easy to implement. Most of them already have our email address and mobile phone numbers. All they need to do is send us an alert, giving us a little time to fix the problem. For banks, that could simply mean an hour or so to transfer money, and for credit card companies, just give us a day to make an online or phone payment.
A little courtesy can go a long way towards eliminating problems like this, but I have the feeling they like when people are late. It means extra fees for them.
Joe Crescenzi, Founder
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